عربي
Ticket Feedback Comments
When the Ticket Closure Feedback option is enabled, this report displays general feedback comments submitted by customers. Can be filtered by date range and staff member.
Ticket Feedback Scores
When the Ticket Closure Feedback option is enabled, this report displays the ratings given to individual admins by clients. Can be filtered by date range. Click the admin's name to see comments left specifically about that member of staff.
